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Instructor-Led
Certification
Certification:
No
Duration
Duration:
1 hour + 30 minutes
Main language
Language:
English
Level
Level:
Awareness
Pre-requisite
Pre-requisite:
No
Prework
Prework:
No
PrintPrint
Download as PDFDownload as PDF
Instructor-Led

Amadeus Automatic SSR Handling

This course explains how to use features to automate the handling of SSRs (Special Service Requests).
Objectives

On this course you will learn how to:

  • Create the necessary rules to automatically respond to each SSR request and define whether to submit it to an inventory quota check.
  • Set quotas of authorised SSRs per cabin and per flight.
 
What topics are covered?

This course covers the following topics:

  • Explaining the pre-requisites for Automatic SSR Handling.
  • Examining the two Automatic SSR Handling levels:
    • 1) Static Confirmation
    • 2) Automated SSR Confirmation Standard Rule
  • Understanding how SSRs work with other Amadeus products that are linked to Automatic SSR Handling.
In particular, those working in:
Is this the course for you?
This course is for:
  • Airlines
In particular, those working in:
  • Administrators, Business & Projects Managers, Help Desk & Support Agents, Space Controllers / SKD Managers, Trainers
 
 
Products
This course helps you use
  • Altéa Inventory and Code Share
Complementary courses
Related courses
 
Duration
How the course is organised

This online course has been replaced by 5 e-Learning videos (1 hour & 30 minutes):

What equipment do you need?
What equipment do you need?
View our instructor-led requirements.
The last few details...
The last few details...
  • The course with an instructor is available on request only.
  • To schedule a customised session, please contact:
    learning@amadeus.com
  • Last update: January 2023
Full course title: Amadeus Automatic SSR Handling
© Amadeus IT Group SA 2026
Legal notice - Technical Requirements for Amadeus e-Learning - Instructor-led requirements
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