Training catalogue
Courses for Airlines
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Instructor-Led
Amadeus Office Management Certification for Airlines
This course explains how to manage office identifiers and office profiles using Amadeus Office Management (AOM), to search, update and delete office configurations using the application. You will practice using hands-on exercises leading to a certification test.
Instructor-Led
Amadeus Passenger Name Manager
This course explains how to manage your name elements firming policies in a way that matches your sales strategies.
Instructor-Led
Amadeus Process Customer Value for Customer Management
This course explains how to set up the customer ranking rules to prioritise customers during the onload/seating regrade process on the Amadeus Retailing Platform.
Instructor-Led
Amadeus Process Customer Value for Inventory
This course describes the Process Customer Value (PCV) application that is accessed via the Amadeus Application Launcher and used by processes within Amadeus Altéa Inventory, and Amadeus Reservations. The purpose of PCV for Inventory is to enable the passenger ranking on a waitlist confirmation.
Instructor-Led
Amadeus Queues
This course explains how to display and process Amadeus queues for the airline reservation and ticketing agents who are responsible for creating and maintaining queues in their organisation.
Instructor-Led
Amadeus Reservation and Ticketing Cryptic - EMDs Advanced
This course builds upon the cryptic certification course by exploring complex scenarios for effective problem solving using hands-on exercises. You will improve your ability to manage EMD processes in the cryptic window.
Instructor-Led
Amadeus Reservation and Ticketing Cryptic - Manual Reissues Advanced
This course builds upon the cryptic certification course by exploring complex scenarios for effective problem solving using hands-on exercises. You will improve your ability to manage manual reissue processes in the cryptic window.
Instructor-Led
Amadeus Reservation and Ticketing Cryptic Certification
This course explains how to use cryptic window of the Amadeus Reservation Desktop Web solution and perform actions not available in the graphical user interface. You will practice using hands-on exercises leading to a certification test.
 
 
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