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Instructor-Led
Certification
Certification:
Yes - pass mark: 85%
Duration
Duration:
1 day
Main language
Language:
English
Level
Level:
Certification
Pre-requisite
Pre-requisite:
Yes
Prework
Prework:
Yes
PrintPrint
Download as PDFDownload as PDF
Instructor-Led

Amadeus Altéa DC-CM Departure Plan Template & Departure Control

This course describes how to automate Departure Control by programming activities at pre-determined times before and after departure of an aircraft (for example, the issuing of post departure messages) using Amadeus Altéa Departure Control - Customer Management.
Objectives

During this course you will learn how to:

  • Create, delete and modify a departure plan template.
  • Set activities and dependencies.
  • View and update the Departure Plan for a specific flight in the Customer Management user interface.
 
What topics are covered?

This course covers the following topics:

  • Identifying the market template levels.
  • Creating templates.
  • Modifying templates.
  • Adding and deleting activities.
  • Replacing and ignoring activities.
  • Deleting templates.
  • Adding dependencies.
In particular, those working in:
Is this the course for you?
This course is for:
  • Airlines in PSS migration
  • Airline staff responsible for setting up Customer Management activities.
  • Airline trainers.
 
Pre-requisite
Things you need for this course
Pre-requisite:

Have successfully passed the following course:

Or   

  • Familiar with Amadeus Altéa Customer Management and baggage handling activities at an airport.

 

Prework:

To ensure that you are familiar with our products before attending the training, we recommend that you complete the following e-learning:

 
Products
This course helps you use
  • Altéa Departure Control - Customer Management (CM)
  • Altéa Administration
Complementary courses
Related courses
 
Duration
How the course is organised
  • 1 day training
What equipment do you need?
What equipment do you need?

View our instructor-led requirements.

The last few details...
The last few details...
  • To schedule a customised session, please contact:
    learning@amadeus.com
  • Last update: June 2025
Full course title: Amadeus Altéa DC-CM Departure Plan Template & Departure Control
© Amadeus IT Group SA 2025
Legal notice - Technical Requirements for Amadeus e-Learning - Instructor-led requirements
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