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Instructor-Led

Certification:
No

Duration:
5 days

Language:
English

Level:
Fundamentals

Pre-requisite:
Yes

Prework:
No

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Amadeus Altéa Ground Handler DC - Administration

This course explains Ground Handlers how to work efficiently in Amadeus Altéa solutions, including Security Management, Administration Plan Template and Business Rules. It focuses on managing operational processes, ensuring correct system setup, and troubleshooting effectively throughout every stage of the Flight Life Cycle.

In this course you will learn how to:

Manage user profiles, roles, and ACLs following key security principles of the Logon Security Server (LSS).
Utilize MASS templates for UID creation, BPT management, renaming, and access control.
Learn about DCS architecture and Flight Life Cycle.
Understand GH Industrialization Concept.
Manage CM and FM Business Rules.
Manage Inventory BZRs related to GH processes.
Create DCS flights, manage Operational Flight Updates.
Manage Plan Templates, CM/FM activities, and template copying.
Create and understand Alias Management configurations.
Manage and understand CM ADHOC solution and Web Seatmap Designer Tool.
Understand the full location concept and configure devices (FADCS).
Perform Error Handling & Troubleshooting actions required from Ground Handlers.

This course covers the following topics:

LSS Security Management
Flight Life Cycle & DCS Architecture
Altéa & AAL Administration
Customer and Flight Management Business Rules
Inventory Business Rules
Alias Management
Plan Template Management
Database Management
Device and Printing Administration
Ground Handling Concepts
Schedule Dressing and Updates
Operational Flight Updates
ADHOC and Web Seatmap Designer
Error Handling and Troubleshooting

Is this the course for you?

This course is for:

Ground handlers using Altéa Departure Control.
Staff responsible for Departure Plan Template and Business Rules within the ground handling partition.

Things you need for this course

Pre-requisite:

Have successfully passed one of the courses below

This course helps you use

Altéa Departure Control - Customer Management (CM)
Altéa Departure Control - Flight Management (FM)
Amadeus Security Management (ASM)

Related courses

How the course is organised

1 day of Amadeus Security Management
4 days of Altéa Administration

What equipment do you need?

View our instructor-led requirements.

The last few details...

To schedule a customised session, please contact: learning@amadeus.com
Last update: January 2026

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