All Courses - Amadeus - Training Centre

Altéa Reservation Desktop Web fundamental

As a reservation agent, gain practical, step‑by‑step expertise in creating, copying and splitting PNRs, managing ancillary and insurance services, and performing essential transactions, such as e‑ticket and EMD reissues, refunds, and partial EMD payments using ARD Web.

Amadeus Altéa DC Aircraft Engineering and Business Database

The Altéa Departure Control Aircraft Engineering and Business Database course describes the process of constructing and maintaining carrier and aircraft weight & balance engineering data using the Database Maintenance Tool (DBM).

Amadeus Altéa DC Aircraft Engineering and Business Database General Refresher

This one-day training is a refresher of the initial “Amadeus Altéa DC Aircraft Engineering and Business Data” DBM training. The content is a pre-defined high-level training, limited to some of the more complex concepts of the initial training that may be difficult to follow by referencing the user guide only.

Amadeus Altéa DC Aircraft Engineering and Business Database Modular Refresher

This one-day training is a refresher of the initial “Amadeus Altéa DC Aircraft Engineering and Business Data” DBM course. The content is tailored to the needs of the customer by offering pre-defined modules for the customer to select from. This course is appropriate for customers looking for more detailed refresher training on specific areas of data configuration.

Amadeus Altéa DC-CM Advanced

This course builds upon the CM certification course by exploring complex scenarios for effective problem solving with the use of hands-on exercises. involving customer handling activities in the operational window.

Amadeus Altéa DC-CM Business Rules

This course describes business rules that determine the behaviour of Amadeus Altéa Departure Control - Customer Management.

Amadeus Altéa DC-CM Certification

This course explains how to use the check-in features of the Amadeus Altéa Departure Control - Customer Management solution. You will practice using hands-on exercises leading to a certification test.

Amadeus Altéa DC-CM Departure Plan Template & Departure Control

This course describes how to automate Departure Control by programming activities at pre-determined times before and after departure of an aircraft (for example, the issuing of post departure messages) using Amadeus Altéa Departure Control - Customer Management.