All Courses - Amadeus - Training Centre

This course explains how to use Amadeus Negotiated Space to best define blocked space and assign it to preferred travel agents, while retaining full synchronisation with your inventory system. This is an essential feature for your distribution to cruise lines, tour operators and other consolidators. You will practice using hands-on exercises leading to a certification test.

Amadeus Office Management

As a security administrator, control office security access across all Amadeus systems.

Amadeus Office Management Certification for Airlines

This course explains how to manage office identifiers and office profiles using Amadeus Office Management (AOM), to search, update and delete office configurations using the application. You will practice using hands-on exercises leading to a certification test.

Amadeus Passenger Name Manager

This course explains how to manage your name elements firming policies in a way that matches your sales strategies.

Amadeus Process Customer Value for Customer Management

This course explains how to set up the customer ranking rules to prioritise customers during the onload/seating regrade process on the Amadeus Retailing Platform.

Amadeus Process Customer Value for Inventory

This course describes the Process Customer Value (PCV) application that is accessed via the Amadeus Application Launcher and used by processes within Amadeus Altéa Inventory, and Amadeus Reservations. The purpose of PCV for Inventory is to enable the passenger ranking on a waitlist confirmation.

Amadeus Queues

This course explains how to display and process Amadeus queues for the airline reservation and ticketing agents who are responsible for creating and maintaining queues in their organisation.

Amadeus Reservation and Ticketing Cryptic - EMDs Advanced

This course builds upon the cryptic certification course by exploring complex scenarios for effective problem solving using hands-on exercises. You will improve your ability to manage EMD processes in the cryptic window.