All Courses - Amadeus - Training Centre

Amadeus Reservation and Ticketing Cryptic - Manual Reissues Advanced

This course builds upon the cryptic certification course by exploring complex scenarios for effective problem solving using hands-on exercises. You will improve your ability to manage manual reissue processes in the cryptic window.

Amadeus Reservation and Ticketing Cryptic Certification

This course explains how to use cryptic window of the Amadeus Reservation Desktop Web solution and perform actions not available in the graphical user interface. You will practice using hands-on exercises leading to a certification test.

Amadeus Reservation and Ticketing Help Desk for Airlines

This course explains how to support your customers' reservation and ticketing agents in solving their daily issues. It concentrates on the functional and technical system settings that agents need to verify before contacting the Second-level Help Desk.

Amadeus Reservation and Ticketing Web - EMDs Advanced

This course builds upon the ARDW certification course by exploring complex scenarios related to EMD processes in ARD Web for effective problem solving with the use of hands-on exercises.

Amadeus Reservation and Ticketing Web - Manual reissues Advanced

This course builds upon the ARDW certification course by exploring complex scenarios related to manual reissue processes in ARD Web for effective problem solving with the use of hands-on exercises.

Amadeus Reservation and Ticketing Web Certification for New Users

This course explains how to use the graphical user interface of Amadeus Altéa Reservation Desktop Web (ARD and targets new users who do not have cryptic knowledge. You will practice using hands-on exercises leading to a certification test.

Amadeus Revenue Accounting - Interline Auditing

This course explains how to operate Interline Auditing Tool. This module, part of Amadeus Revenue Accounting, enables the operating carrier to audit the fare collected by the validating carrier, and to decide which fare (e.g., Lowest Applicable Fare) will be used to bill the validating carrier.

Amadeus Revenue Accounting - Proration Optimiser

This course explains how to operate the Proration Optimiser Tool. This module, part of Amadeus Revenue Accounting, allows airlines to monitor the performance of partnership agreements (e.g., Special Proration Agreements and Multilateral Prorate Agreements) and provides decision support for setting specific interline parameters.