Open cookie management panel
Close panel
This site uses cookies to ensure its proper functioning. It also uses cookies from third party services to provide advanced functionality. At any time, you can choose which services you wish to activate or decide to withdraw your consent.
 
Customise accepted services
You are free to choose which services you wish to enable. By authorising these third party services, you agree to the deposit and reading of cookies and the use of tracking technologies necessary for their proper functioning. By withdrawing your consent for some of these services, some website features may no longer function.
Website navigation
The site writes a session cookie to enable it to function properly and to help with navigation. It cannot be deactivated.
Usage: 1 cookie, records the session identifier.
Time to live: The cookie is present during the entire session on the site. It becomes obsolete after 24 minutes of inactivity.
Mandatory
Media Popup
Display videos from Youtube or Dailymotion.
   
ReCaptcha  Read more
Allows to verify that visitors are humain while submitting forms.
   
 
Accept all Refuse all Manage
Go to top
Save as PDF
Print page
Group bookings in Altéa Reservation Desktop Web
This course explains how to process groups bookings in Altéa Reservation Desktop Web.
Objectives

On this course, you will learn how to:

  • Assess the best functionalities to create and manage group bookings.
  • Use automatic pricing for group booking.
  • Create a manual TST entry to price the itinerary of a group booking.
  • Manage payment and issue tickets from a group PNR.

 

What topics are covered?

This course covers the following topics:

  • Create the itinerary for a group PNR. 
  • Manually update passenger names in a group PNR.
  • Manage seats in a group PNR (assigned and non-assigned).
  • Import and update a passenger list from a spreadsheet.
  • Price a group PNR (automatic pricing and manual TST creation).
  • Issue tickets in a group PNR.
Certification
Certification:
No
Duration
Duration:
3 hours + 0.5 day
Main language
Language:
English
Level
Level:
Fundamentals
Pre-requisite
Pre-requisite:
Yes
Prework
Prework:
No
In particular, those working in:
Is this the course for you?
This course is for:

Airline users who will perform group bookings in Altéa Reservation Desktop Web

Pre-requisite
Things you need for this course
Pre-requisite:
 
Products
This course helps you use
  • Altéa Reservation Desktop Web (ARDW)
Complementary courses
Related courses
Duration
How the course is organised
  •  3 hrs of e-Learning
  •  0.5 day of virtual training
What equipment do you need?
What equipment do you need?

View our instructor-led requirements.

The last few details...
The last few details...
  • To schedule a customised session, please contact:
    learning@amadeus.com
  • Last update: June 2025